| What is the IsCard Family Plan? |
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| Control multiple PINs under one account! This program allows families to manage and control their long distance expenses at home with ease! Click here to learn more! |
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| Can I add more accounts to the plan on the fly? |
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| You can add more PINs 24x7 using our website. Your new PINs will be active immediately. You do not need to pick up a phone and contact us. Instant Access! |
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| Can I block one of the PINs from using the service? |
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| Yes, you can! You can access your account and view all the PINs under your program. You can activate or deactivate a PIN at your convenience. The changes you make are real-time so you have amazing control at any time! |
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| How do I notify my family on how to use the service? |
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| A great way to reduce confusion is to have us email your family member their PIN number and how to go about using the service. |
| Use the "Setup" utility to view a listing of your PINs. Select a specific PIN, and check the box to send the information to a family member. We will email the PIN, password (unique to that PIN), and instructions on how to use the service! |
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| Can each PIN login to the website? |
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| Yes they can. Your family members can login to view their own calls, and control their own Speed Dial and PIN-FREE dialing numbers. However, they do not have the power to see any other information about your Family Plan. Only the parent, or administrative account can see the balance and make payments. |
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